Getting to Point B
“I need to get this from Point A to Point B ASAP” says the caller in a tone of urgency. “How much will it cost?” Steve, our dispatcher gathers address information about Points A and B, asks about the size and weight of what we are carrying, and when they want it done. Our system generates the quote. “Ok let’s do it. We’ll have it ready in half an hour,” says the customer. Notice the person went from caller to customer in a few seconds. That’s because they know we can get their item to Point B and they won’t have to worry about it. They won’t have to pay an employee time and expenses for the rest of their day driving on crowded roads in the rain, into rush hour, risking company insurance. They won’t have to stand in line at the airport or post office or FedEx or the dry ice place. They won’t have to bring a hand-truck or dolly for the boxes of files that have to be hauled across a parking lot and then up eight floors. They won’t have to go through security at the courthouse or figure out which clerk to go to.
Getting to Point B isn’t always easy, which is why we need couriers and messengers.
We know we are only as good as our last delivery, and we appreciate the continued business and referrals from our loyal customers!
